Privacy Policy

Effective Date: July 10, 2025

1. Introduction

At Rite Surgery ("Company", "we", "us", or "our"), we are committed to protecting your personal data and ensuring transparency in how it is used. This Privacy Policy explains what information we collect, why we collect it, and how we use, store, and protect it.

2. Information We Collect

• Identity Data: Full name, gender, date of birth
• Contact Data: Email address, phone number, address
• Medical Data: Health records, consultation history, prescriptions
• Payment Data: Transaction and billing information
• Technical Data: IP address, browser type, OS, device identifiers
• Usage Data: Interactions with our website and services
• Cookies and Tracking Data: Used for analytics and service optimization

3. How We Use Your Data

• To provide healthcare and diagnostic services
• To schedule appointments and send confirmations
• To analyze usage for improving our services
• To send important updates or marketing (only if opted-in)
• To comply with legal and regulatory requirements

4. Lawful Basis for Processing

We process your data under one or more of the following grounds:

• Your explicit consent
• To fulfill a contract (e.g., appointment or consultation)
• For legitimate interests such as service improvement
• To comply with legal obligations

5. Cookies and Analytics

We use cookies, web beacons, and third-party analytics tools (like Google Analytics) to improve performance and monitor behavior. You can manage cookie preferences via your browser settings.

6. Data Sharing & Disclosure

We may share personal information with the following:

• Partner hospitals and labs for patient care
• Payment gateways and financial institutions
• IT service providers and cloud storage platforms
• Law enforcement or regulatory authorities, if required

7. International Data Transfers

Your information may be processed outside of India. We ensure data protection through secure transfer protocols and legal safeguards.

8. Data Retention

We retain your data only as long as necessary for the purposes stated or as required by law. Upon expiry, data is securely deleted or anonymized.

9. Data Security

We use SSL encryption, access control, secure storage, and other measures to protect your personal data. While we follow best practices, no method is 100% secure.

10. Your Rights

• Right to access and correct your data
• Right to withdraw consent at any time
• Right to request data deletion (subject to legal constraints)
• Right to restrict or object to processing
• Right to data portability (where applicable)

11. Children’s Privacy

We do not knowingly collect data from children under 18 years without verified parental consent. If found, such data will be deleted promptly.

12. Third-Party Websites

Our website may contain links to other websites. We are not responsible for their privacy practices or content.

13. Changes to This Policy

We may revise this policy occasionally. Any changes will be updated on this page with a revised effective date. Continued use after updates constitutes acceptance.

14. Contact Us

This privacy policy is maintained by Mr.Sidharath Ravi Javaji, Founder & Medical Director of Sri Vinayaka Hospital.

Email: info@ritesurgery.com
Phone: +91 99644 00090
Address: 1388, 4th Cross Rd, Vijaynagar, Chandra Layout, Attiguppe, Bengaluru, Karnataka 560040